Skills & Competencies for Annuities Supervisor (New Business)

Annuities Supervisor (New Business) job profile

JOB SUMMARY for Annuities Supervisor (New Business)

Supervises a group of Annuities Representatives responsible for handling the needs of new applicants.

JOB RESPONSIBILITIES for Annuities Supervisor (New Business)

Ensures compliance with all regulations and keeps abreast of any changes to laws and regulations which pertain to annuities applications. Responsible for handling the more complicated client service issues such as contract exceptions or complaints referred by staff. May be responsible for developing or improving annuities application processes in order to facilitate the acquisition of new business.

Annuities Supervisor (New Business) SALARY RANGE

BASE 50%
$70,420
TOTAL 50%
$74,891
Job Level
M01
Job Code
FA06000586
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Annuities Supervisor (New Business) Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Annuities Supervisor (New Business) skill and competencie below to view definitions.

5 hard skills or competencies (industry competencies) for Annuities Supervisor (New Business)

1 Industry Competency – Insurance Industry
Proficiency Level -2
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Defines the key terminologies and components of an insurance policy.
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Level 2 Behaviors
(Light Experience)
Enters new information about insurance premiums and payments to update insurance policy records.
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Level 3 Behaviors
(Moderate Experience)
Examines insurance applications and letters from clients to determine necessary policy changes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates existing claims handling process to identify fraud and opportunities for optimization of outcomes.
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Level 5 Behaviors
(Mastery)
Champions the adoption of AI and automation technologies to streamline insurance operations.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -2
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Cites examples of the legal principles of insurance applicable to multiple types of insurance products.
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Level 2 Behaviors
(Light Experience)
Assists in assessing regulatory risks to ensure insurance operations meet compliance and regulatory obligations.
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Level 3 Behaviors
(Moderate Experience)
Adopts legal and regulatory initiatives to assess possible risks and maintain insurance solvency.
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Level 4 Behaviors
(Extensive Experience)
Directs the regulation of insurance products to ensure insurance policy provisions comply with state laws.
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Level 5 Behaviors
(Mastery)
Builds policy and regulatory tools to monitor and assess compliance levels with insurance laws and regulations.
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3 Annuities Supervisor (New Business) - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Annuities Supervisor (New Business)
Proficiency Level - 4
5 Competency for - Annuities Supervisor (New Business)
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Annuities Supervisor (New Business)

1 Job Family Competencies – Customer Interaction
Proficiency Level -2
Skill definition-Fostering relationships and positive communication with customers to identify their demands to gain a competitive market advantage.
Level 1 Behaviors
(General Familiarity)
Cites common platforms used in facilitating customer interaction and engagement.
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Level 2 Behaviors
(Light Experience)
Compiles information and data related to customer interactions to appropriate systems.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer interactions to gain insights on customer needs and expectations.
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Level 4 Behaviors
(Extensive Experience)
Delivers optimal customer solutions during interaction to enhance customer interaction value.
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Level 5 Behaviors
(Mastery)
Builds customer service workflows to streamline the delivery of substantive customer interactions.
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2 Job Family Competencies – Market Development
Proficiency Level -2
Skill definition-Identifying and developing new market segments for current products to increase revenue margins and support long-term company growth.
Level 1 Behaviors
(General Familiarity)
Compares the difference between market penetration and market development.
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Level 2 Behaviors
(Light Experience)
Assists in identifying opportunities to sell current products in the previously unexplored market.
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Level 3 Behaviors
(Moderate Experience)
Executes market development strategies to drive continuous growth and profitability in the business.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages marketing development strategies to increase our revenue margins.
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Level 5 Behaviors
(Mastery)
Builds control systems to measure the effectiveness of our market development strategy.
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3 Annuities Supervisor (New Business) - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Annuities Supervisor (New Business)
Proficiency Level - 4
5 Competency for - Annuities Supervisor (New Business)
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Annuities Supervisor (New Business)

1 Core Competencies – Business Performance Management
Proficiency Level -2
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Cites the processes involved in business performance management.
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Level 2 Behaviors
(Light Experience)
Designs new reports to surface new action items.
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Level 3 Behaviors
(Moderate Experience)
Deploys business performance management solutions across the entire organization.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of staff and departments to make strategic decisions about production modifications.
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Level 5 Behaviors
(Mastery)
Creates interventions based on the data reviewed to improve future performance.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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3 Annuities Supervisor (New Business) - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Annuities Supervisor (New Business)
Proficiency Level - 4
5 Competency for - Annuities Supervisor (New Business)
Proficiency Level - 5

Summary of Annuities Supervisor (New Business) skills and competencies

There are 5 hard skills for Annuities Supervisor (New Business), Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
3 general skills for Annuities Supervisor (New Business), Customer Interaction, Market Development, Relationship Marketing.
10 soft skills for Annuities Supervisor (New Business), Business Performance Management, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Annuities Supervisor (New Business), he or she needs to be proficient in Business Performance Management, be proficient in Planning and Organizing, and be proficient in Coordination.

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